If you receive a faulty or damaged product confirmed by us, we will provide replacement. Refund only be given when the product is out of stock.
For 30 days change mind returns, following conditions apply:
Definition of 30 days: the date starts from when your order is dispatched from our warehouse.
If you exercise your rights under the 30-day Money Back Guarantee, you:
(a) must notify us in writing of the exercise of your rights under the 30-day Money Back Guarantee within thirty (30) days of the item or product being delivered to you;
(b) must provide us with proof of purchase;
(c) must return the item or product to us in its brand new condition and in its original packaging;
(d) are not entitled to make any claim for the breach of any warranty.
If you exercise your rights under the 30-day Money Back Guarantee, you:
(a) must notify us in writing of the exercise of your rights under the 30-day Money Back Guarantee within thirty (30) days of the item or product being delivered to you;
(b) must provide us with proof of purchase;
(c) must return the item or product to us in its brand new condition and in its original packaging;
(d) are not entitled to make any claim for the breach of any warranty.